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Frequently Asked Questions
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How do I enroll my baby with VISTA Healthplans?
Commercial Plan Members
Contact your Benefits Administrator to have your baby added to your
policy within 30 days of the baby's birth so there is no gap in coverage.
You will need to fill out a Member Status Change form and turn it in to your
Benefits Administrator for your baby to have continued coverage along with the
rest of the family already on the plan.
Member Change Status Form
Individual Plan Members
Add your baby to your policy within 30 days of the baby's birth so
there is no gap in coverage. You will need to fill out a Newborn
Registration form and send it to VISTA for your baby to have continued coverage
along with the rest of the family already on the plan.
Newborn Registration Form
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How do I find an obstetrician or gynecologist near my home or workplace?
You can find an obstetrician or gynecologist by using VISTA's
"Find a Physician" tool located at the top left hand corner of this web
page. Click on the "Go" button, then select the specialty you would like
to search to see a list of all VISTA participating physicians.
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Can my OB/GYN refer me to another specialist?
Commercial HMO, POS, PPO, Individual POS, Medicaid and Healthy Kids Members
Your gynecologist or obstetrician may only give you a prescription for any
covered services (including services from a gynecological oncologist,
maternal and fetal medicine specialist, reproductive endocrinologist or
urogynecologist) that do not require Pre-Authorization from VISTA.
Medicare Members
Your gynecologist or obstetrician may only give you a prescription for
covered services from a gynecological oncologist, maternal and fetal medicine
specialist, reproductive endocrinologist or urogynecologist.
Commercial, Individual, Medicaid, Medicare and Healthy Kids Members
Participating gynecological oncologists, maternal and fetal medicine
specialists, reproductive endocrinologists or urogynecologists will contact
VISTA directly for Pre-Authorization before your appointment.
Open Access, POS and PPO Members
You may access care from a specialist without a referral or
prescription from a gynecologist or obstetrician.
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When should my child have a check up or receive an immunization?
In our effort to improve provider and member awareness of
nationally established screening guidelines for routine childhood care, VISTA
supports the use of nationally evidence-based preventive care screening
guidelines.
Childhood Routine Care and Immunization Schedule
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Where can I have my baby?
VISTA is contracted with the following hospitals that provide
maternity services
North Florida
South Florida
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